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Privacy Policy

Overall privacy statement
The Napa Valley Small Business Development Network (Napa SBDC) respects and values your privacy and the confidentiality of the information you choose to share with us. We understand that the collection and dissemination of personally identifiable information may be of concern to users of the site. We are committed to the protection of this information and will assure your privacy when your are participating in Napa SBDC activities on our website. Because the website gathers certain types of information, users should fully understand the terms and conditions surrounding the capture and release of that information. The following discloses information gathering and dissemination practices for the Napa SBDC.

Napa SBDC provides this online privacy statement to make you aware of our privacy policy and practices and of the choices you can make about the way your information is collected and used.

Information gathered
The site's course registration and Request For Counseling forms require users to provide contact information and other personal information. This information is encrypted using secure encryption technology before transmission over the internet. We make every effort to ensure that whatever information you provide will be maintained in a secure environment.

A cookie is a small data file that certain websites write to the user's hard drive when he or she visits the site. The Napa SBDC may use cookies to gather and store any information voluntarily provided by users.

How we use it
The Napa SBDC uses your information to better understand your needs and provide you with better service. Specifically, we use your information to communicate with you, to update you on service and benefits, and to improve our website for you.

Sharing of information
The Napa SBDC generally does not share personally identifiable information with any other entities. However, users are advised that information maintained by the Napa SBDC may be disclosed in connection with judicial or administrative proceedings or if in the sole discretion of the Napa SBDC disclosure is necessary to protect the Napa SBDC. Aggregate information may be shared with the sponsors of the Napa SBDC in order to describe the demographics of users who see the sponsors' logos on the site.

E-mail Addresses
We collect the e-mail addresses of those who communicate with us via e-mail and information volunteered by visitors to our website on pages which request an e-mail address. The information we collect is used by us to contact our audience for marketing purposes. You may also receive mailings from other reputable organizations with whom we cooperatively market. If you do not want to receive e-mail from us in the future, please let us know by sending e-mail to us at the address below or calling us at the number below or writing to us at the address below and telling us that you do not want to receive e-mail from our organization. You will need to tell us the e-mail addresses at which you do not wish to receive our electronic correspondence.

The Napa SBDC is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate technical and administrative procedures to safeguard and secure the information we collect online. As described above, we use encryption when collecting or transferring sensitive data such as credit card information

External links
We provide links to other websites that may have privacy policies that are different from ours and that are not affiliated with the Napa SBDC. The linkages are provided as a courtesy, to be used, or not, at the discretion of the individual user. These links do not constitute an endorsement or sponsorship of the third parties that operate those websites. The Napa SBDC is not responsible for the availability or reliability of the content of these third party websites. While we try to link only to sites and services that share our high standards and respect for privacy, if users decide to follow those links, the Napa SBDC cannot be responsible for the privacy policies and content of those sites. Users should contact the coordinator of the particular site with any questions about those sites.

Change in Policy
As our internet site changes and grows, we may collect additional information or may use information in different ways. If our information practices change, we will modify this policy statement. We encourage you to return to this area to read the most recent version of the privacy policy.

Contacting the website
For any questions about this privacy statement, the practices of this site, or users' dealings with this site, users can contact the Napa SBDC.


1556 First Street, Ste 103
Napa, California 94559

Last Updated: 04/23/2009